Malifax Technologies (S) Pte Ltd | HELP
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HELP

Malifax Remote Support Assistance

 

Remote Assistance Support from Malifax allows our Technical Support in another location to view and work on your computer over a secure connection. All transmissions take place through Industry Standard Security using SSL/128-bit AES encryption protocols. This is the same standard used in Online Banking and Payment transactions.

Please select one of the teamviewer icon as instructed by our Technical Support

 

Malifax TeamViewer Full Installer

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TeamViewer v11 is designed to run on a broad spectrum of operating systems ranging from the state of the art, such as Chrome OS, Windows 10, iOS 9, Android Marshmallow, and Mac OS X El Capitan, to older operating systems such as Windows XP

 

Malifax TeamViewer Quick Support

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Teamviewer Quick Support will not permanently installed on your workstation. You will need to download and run the remote desktop agent TeamviewerQS.exe for customer console to the Technical Support session. Permission need to be granted by the user to allow the remote control for the Technical Support to access

 

System requirements for using Remote Assistance Support

 

Operating Systems: Windows 2003, XP, Vista, Windows 7 (32-bit and 64-bit), Windows 8 & later, Linux (All versions), Mac (All versions) Web Browsers: Internet Explorer (IE 6+), Firefox(2.0+), Google Chrome, Safari (Java plugin required) Bandwidth: Minimum 128 kbps (256 kbps and up recommended)

 

For more info, please visit : http://www.teamviewer.com/en/help/index.aspx

 

Note: Teamviewer is a 3rd Party remote session product that is current used to provide remote support to Malifax customers. With Teamviewer, Malifax Technical Support can view or control your workstation or server screen.

The product mentioned should not be considered an endorsement or support by Malifax and we may change the remote support assistance software without prior notice